What happens when I terminate/port-out my main line or free buddy SIM?
Can number porting be done for number on temporary suspension?
Do I need to change SIM card for number porting?
What happens if my port in fails?
When will port-in take place?
Do I need to terminate my line with my current Telco before I request for port-in?
What will cause the port-in process to be unsuccessful?

Do I need to terminate my line with my current Telco before I request for port-in?

September 12, 2019 11:01
Updated

You do not need as Grid Mobile will handle the port-in on your behalf. The process for port-in will be triggered once you receive Grid Mobile’s SIM card. This is to ensure disruption of services has been minimized for our customers.

Please allow 1 to 5 working days for the port-in to take place.

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