Articles in this section

• Will I be refunded on my subscription for the remaining period of the month when I port out in the middle of the month?
• How does port-in works?
• Can I retrieve the number which I ported-in from another telco provider after I terminate my line?
• What happens when I terminate/port-out my main line or free buddy SIM?
• Can number porting be done for number on temporary suspension?
• What do I need to do after receiving my Grid Mobile SIM card? Should I switch to the new Grid Mobile SIM immediately?
• What happens if my port in fails?
• When will port-in take place?
• Do I need to terminate my line with my current Telco before I request for port-in?
• What will cause the port-in process to be unsuccessful?