How do I redeem the points?

We are the only company that will pay you back for the points that you have earned. The gridPoints that you have accumulated will be auto rebated off your bill or credited into your credit/ debit card. If you would like to redeem your points for merchandises, you can head over to our redemption catalogue that will be available on our self-help portal from October 2019.               

When you have accumulated 1,000 to 4,999 points, we will auto rebate the points off the following month’s bills.

When you have accumulated more than or equal to 5,000 points, we will convert these points to cash and credit them into your credit/debit card. You will be able to see the credited amount in your credit/ debit card transaction history within the next 5 business days. Interbank transfer option is not available for cash back.