Articles in this section

• I signed up during the free 1-month subscription promotion period. Will I still be able to enjoy the free month subscription if I change plan before it is being credited into my bill?
• Do I have to re-subscribe all my recurring Hype Packs after I change my plan?
• Will my Buddy Line be terminated after changing of plan?
• Is there a cut off timing for upgrade or downgrade of plans?
• How do I know if I am eligible for a plan upgrade/downgrade?
• What are the some of the things I must note during the cut over period?
• Will upgrade or downgrade of my plan take effect immediately?
• What do I have to take note of when requesting for upgrade/downgrade of plans?
• Can I upgrade or downgrade my plan?
• Will I still enjoy Free TravelRoam 1GB Malaysia when I downgrade my plan from gridPlan to gridValue Plan?