Any orders made before 3.30pm will have the SIM card(s) mailed out on the day itself. For orders made during Saturday, Sunday or Public Holiday, your SIM card(s) will be mailed out on the next working day.
Articles in this section
- What is Digital ID Verification? How is it different from today’s process?
- What are the steps I must complete to get my service activated?
- What are some of the things to note before performing ID verification?
- How do I perform ID verification?
- Do I have to perform ID verification and acknowledge receipt of SIM card within a stipulated timeframe?
- What must I do when I receive my SIM card(s)?
- I am an existing subscriber, do I have to perform ID verification each time I add on new lines?
- When will my SIM card(s) be mailed out after I have completed the sign up?
- When can I expect to receive my SIM card(s) after successful signup?
- Do I have to be present at home to receive it personally?
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