You will be prompted to perform ID verification upon successful payment. Alternatively, you can go to your gridPortal to do so at your own convenience.
Please have your original ID and Mobile Phone prepared before proceeding with the ID verification.
Follow the simple instructions to go through the ID verification process:
- Scan the QR Code (if you are using a desktop) with your mobile phone. ID verification must be performed on a mobile phone and in Singapore only.
- Capture the front and Back of your original ID
- A selfie to capture Face Image to be verified against ID
The whole verification process will take up to 3mins for NRIC holders and up to 2 days for Foreign Pass holders.