What is Digital ID Verification? How is it different from today’s process?
What are the steps I must complete to get my service activated?
What are some of the things to note before performing ID verification?
How do I perform ID verification?
Do I have to perform ID verification and acknowledge receipt of SIM card within a stipulated timeframe?
What must I do when I receive my SIM card(s)?
I am an existing subscriber, do I have to perform ID verification each time I add on new lines?
When will my SIM card(s) be mailed out after I have completed the sign up?
When can I expect to receive my SIM card(s) after successful signup?
Do I have to be present at home to receive it personally?

Do I have to perform ID verification and acknowledge receipt of SIM card within a stipulated timeframe?

November 18, 2020 00:59
Updated

ID verification and Acknowledgement of SIM card(s) receipt must be performed within 7 days of the date the SIM card is mailed out (including Public Holidays, Saturday, and Sunday).

For cancellation of order, we charge a cancellation fee of $16.05.

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