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  2. Registration and Termination

Registration and Termination

Digital ID Verification

  • What is Digital ID Verification? How is it different from today’s process?
  • What are the steps I must complete to get my service activated?
  • What are some of the things to note before performing ID verification?
  • How do I perform ID verification?
  • Do I have to perform ID verification and acknowledge receipt of SIM card within a stipulated timeframe?
  • What must I do when I receive my SIM card(s)?
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Registration and Termination

  • When can I terminate my line?
  • Why didn't I receive the confirmation email after registration?
  • Is there a list of premium numbers during sign up?
  • Are we allowed to terminate the Free SIM/Buddy SIM without terminating the main line?
  • What is the minimum age to sign up a plan with Grid Mobile?
  • What are the documents Grid Mobile accept upon signing up?
See all 10 articles
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