Registration and Termination
Digital ID Verification
- What is Digital ID Verification? How is it different from today’s process?
- What are the steps I must complete to get my service activated?
- What are some of the things to note before performing ID verification?
- How do I perform ID verification?
- Do I have to perform ID verification and acknowledge receipt of SIM card within a stipulated timeframe?
- What must I do when I receive my SIM card(s)?
Registration and Termination
- When can I terminate my line?
- Why didn't I receive the confirmation email after registration?
- Is there a list of premium numbers during sign up?
- Are we allowed to terminate the Free SIM/Buddy SIM without terminating the main line?
- What is the minimum age to sign up a plan with Grid Mobile?
- What are the documents Grid Mobile accept upon signing up?